SimulatorTroubleshooting

Troubleshooting – PMDG CDU DEVICE Pro

「EventType=BEX64」によるCTD

概要

PMDG 737 NGXu の CDUをアンドロイドタブレットで入力するために「PMDG CDU DEVICE Pro」というアプリを利用しています。

問題

アンドロイドタブレットと PMDG 737 NGXu が通信するためには、Prepar3D がインストールされているパソコンに PMDG CDU DEVICE Pro のサーバープログラムをインストールしますが、ESETというセキュリティプログラムの影響で、CTDが発生していました。以下はその時のログです。

ログ

Version=1
EventType=BEX64
EventTime=132359312414184263
ReportType=2
Consent=1
UploadTime=132359312415859782
ReportStatus=268435456
ReportIdentifier=20e6599d-a2b6-427f-a5c2-4248c9b99a31
IntegratorReportIdentifier=bf4c5dd8-0f33-40c6-a4ff-d6de2a8242fc
Wow64Host=34404
NsAppName=PMDGServerP3D.exe
OriginalFilename=PMDGDeviceServer.exe
AppSessionGuid=00000e70-0001-0070-f2a4-032a973bd601
TargetAppId=W:0000c77205664c7bfa0581803948e2b7044000000904!00003ae7ebc749bead0202cf991de527d1cd759471ef!PMDGServerP3D.exe
TargetAppVer=2020//05//14:01:02:11!0!PMDGServerP3D.exe
BootId=4294967295
ServiceSplit=3091660984
TargetAsId=580
UserImpactVector=808452912
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=b64574fe1e5f023d77d42b8303a6619c
Response.BucketTable=5
Response.LegacyBucketId=1717045199636947356
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=PMDGServerP3D.exe
Sig[1].Name=Application Version
Sig[1].Value=2020.5.14.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5ebc9893
Sig[3].Name=Fault Module Name
Sig[3].Value=ucrtbase.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.18362.815
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=32a6df9a
Sig[6].Name=Exception Offset
Sig[6].Value=000000000006db9e
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000007
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18362.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=f004
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=f004f7f7bdc38466b36e683f69ffa3a3
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e815
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e815573e66a751a3e8d5f8e05add5695
UI[2]=C:\Program Files (FS)\PMDG CDU DEVICE Pro\PMDGServerP3D.exe
UI[3]=PMDGDeviceServer has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (FS)\PMDG CDU DEVICE Pro\PMDGServerP3D.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[5]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[6]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\System32\combase.dll
LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[10]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[11]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[12]=C:\WINDOWS\System32\win32u.dll
LoadedModule[13]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[14]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[15]=C:\WINDOWS\System32\USER32.dll
LoadedModule[16]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[17]=C:\WINDOWS\System32\sechost.dll
LoadedModule[18]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[19]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[20]=C:\WINDOWS\System32\shcore.dll
LoadedModule[21]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[22]=C:\WINDOWS\System32\profapi.dll
LoadedModule[23]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[24]=C:\WINDOWS\System32\UMPDC.dll
LoadedModule[25]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\mfc140u.dll
LoadedModule[27]=C:\WINDOWS\System32\cryptsp.dll
LoadedModule[28]=C:\WINDOWS\System32\ole32.dll
LoadedModule[29]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[30]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[33]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.836_none_e6c4b943130f18ed\COMCTL32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[36]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.836_none_17afac286da192bb\gdiplus.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[48]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[49]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[50]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[52]=C:\WINDOWS\System32\NSI.dll
LoadedModule[53]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[54]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[55]=C:\WINDOWS\system32\wshbth.dll
LoadedModule[56]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[57]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[58]=C:\Windows\System32\rasadhlp.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[63]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[65]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[66]=C:\WINDOWS\System32\netshell.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[68]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[69]=C:\Windows\System32\FirewallAPI.dll
LoadedModule[70]=C:\Windows\System32\fwbase.dll
LoadedModule[71]=C:\Windows\System32\FWPolicyIOMgr.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18362
OsInfo[3].Key=ubr
OsInfo[3].Value=836
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=122
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=315272
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.836.18362.0-11.0.190
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32721
OsInfo[19].Key=svolsz
OsInfo[19].Value=633
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.836.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value={94769EA7-10BE-45C0-98C0-83DE9C2C0F3D}.205
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=PMDGDeviceServer
AppPath=C:\Program Files (FS)\PMDG CDU DEVICE Pro\PMDGServerP3D.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F6CDACBB0DF2BC76E50EEC3D592B643F
MetadataHash=1605528197

対策

ESET の Firewall 機能を停止すると解決しました。しかし、セキュリティが低くなりそうなので、代わりに特定のアプリケーションを通信検査対象から除外して試してみます。除外する方法は以下のリンクをご参照ください。